Warranty
All Modasten eyewear is warranted for one year from the date of purchase against manufacturer defects. Coverage is valid only with proof of purchase from an authorized Modasten dealer. Modasten’s warranty program does not cover scratched lenses. Alteration of Modasten products will void warranty.
Modasten Guarantee
At Modasten, we stand behind our service, our products, and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If, for any reason you should ever buy anything from us that is not pleasing to you, you may return any of our products to the original point of purchase for a full 100% money back guarantee. If you are sending a product back to us, do so within 30 days and include a copy of your receipt. You may return merchandise purchased by phone/web through the mail for a replacement or refund. To make a return by mail, please contact customer service at (904) 406-7905.
Please enclose a copy of the invoice with instructions on how to handle the return (replacement, refund, or credit)
Include a daytime phone number where we can contact you
To return products by mail, please do so at the following address:
Modasten, Inc.
PO BOX 50858
Jacksonville Beach, FL 32240
Security and Privacy
Privacy Notice
This privacy notice discloses the privacy practices for Modasten.com This privacy notice applies solely to information collected by this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. WE WILL NOT SELL OR RENT THIS INFORMATION TO ANYONE. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access To And Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting a Modasten customer service representative to:
1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (904) 406-7905.
Change Email Address
If you wish to update your email address in our customer registry, please contact us at modasten@gmail.com and let us know. Write a quick note including the old email address you are changing from and the new address you would like us to use in the future.
Unsubscribe From Our Registry
If you wish to unsubscribe from our customer registry, you may email us at modasten@gmail.com and request to be removed from our email list or contact a Modasten customer service representative at (904) 406-7905.
Conditions Of Use And Disclaimers
Copyrights and Trademarks:
All content included on Modasten.com, such as text, graphics, logos, icons, and images, is the property of Modasten Inc. and is protected by United States and International copyright and trademark laws.
License and site access:
Modasten grants you a limited license to access and make personal use of this site and not to download, except for page caching, or modification, or any portion of it, except with express written consent of Modasten Inc. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Modasten Inc. You may not frame or utilize any framing techniques to enclose any trademark, logo, or other proprietary information including images, text, or page layouts of Modasten.com without express written consent of Modasten Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the homepage of Modasten so long as the link does not portray Modasten or our products in a false, misleading, derogatory, or otherwise offensive matter.
Disclaimer
Modasten shall not be liable for any typographical errors which may exist on this site.
Orders
Payment Options
Modasten accepts Visa, Mastercard, American Express, and Discover. Credit card information entered into the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order.
Telephone Orders
We would be pleased to accept your order by phone. Please call (904) 406-7905 and a Modasten customer service representative will provide you with product recommendations and other information to meet your needs.
Out of Stock Items
If your order contains an item that is out of stock, we will contact you by phone or email to inquire whether you wish to select another item.
Sales Tax
For orders shipped to Florida, state sales tax applies on the total order amount. No sales tax is added for orders shipped to other locations.
Promotional Codes
If you have a promotional coupon code that can be redeemed from Modasten, please enter the offer code in the appropriate box in the payment area upon checkout. Be sure to redeem the coupon BEFORE you select your payment options. The promotion will immediately be reflected in the subtotal. If you would like to receive our promotion emails, please click the appropriate box during checkout or fill out the form on the home page of this website.
Shipping
We offer shipping in the United States through the United States Postal Service. All orders over $50.00 will be shipped free by the United States Postal Service ground unless otherwise specified by the customer at checkout. For any orders outside the continental US please contact Modasten customer service at: (904) 406-7905 or modasten@gmail.com
Order Status
We process orders Monday through Friday in the order in which they are received. All orders are shipped the next business day. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. Shipment tracking is a service provided by the carrier chosen for the delivery of your package. Each carrier assigns a unique tracking code to your package once that package is recorded as being in their system, i.e. has actually left our distribution warehouse. Modasten is given access to these tracking codes by the carrier once a package is shipped. Until a carrier assigns these tracking codes, Modasten cannot provide you access to tracking codes. If you have questions about your order, please email us at modasten@gmail.com or call us at (904) 406-7905 and we would be happy to assist you.
Change Submitted Orders
If you need to change an order you have already placed, please contact a Modasten customer service representative at modasten@gmail.com or (904) 406-7905.
Report Order Problems
If your order is missing a product, contains a damaged item, or you have another concern, please contact a Modasten customer service representative at modasten@gmail.com or (904)406-7905.